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Sovereign House, 184 Nottingham Rd, Nottingham NG7 7BA, UK – 0115 978 3876
Hey, I had some problems this morning trying to adjust my suspension and shock, you were recommended by somebody at Halfords as they couldn’t help me. I rang your store and I was told it was a quick fix and to pop down, so with that I threw my bike in my truck and headed straight over. I was met by one of your employees Sean. Can I say I was over the moon with how he helped me. Instead of just taking my bike and sorting it I was able to watch and learn everything that was going on, it was so helpful. It almost turned into a classroom practical lesson, I have never had service like that before. Also I was telling them about the poor service I have had else where and they both remained very professional and would not comment which I thought was brilliant! I just wanted to drop you a message to say thank you again guys, from start to finish, reasonable priced, knowledgeable friendly staff and a all round great shop, I will be using you from now on.
Really really helpful. Rang them and was told to pop in (despite the fact they were booked up for service) with a Specialized bike supplied by another company as part of an insurance claim. Bike had gear problems on first ride. They said they could take a quick look. They quickly identified that the rear mech hanger was bent and fixed that. They also identified some other problems with the build, including wrong grease used on a carbon frame and gears not cabled completely correctly. When I expressed concern about the build they did a quick safety check for me. At the end when I hung around waiting to pay they said not to worry as it had not taken long. Wow! Have to say I was really impressed by their enthusiasm, competence and knowledge. Will definitely be using them for servicing!
15-17 High St, Arnold, Nottingham NG5 7DE, UK – 0115 926 4733
A great bike shop, great staff, I've been going there for 16 years!
I needed a new bike wheel. Called and spoke to a very helpful and knowledgeable guy. Good prices and changed over my gears to the new wheel for nothing as part of the transaction. Thank you
455-457 Westdale Ln W, Nottingham NG3 6DH, UK – 0115 953 7100
Can't recommend enough. Had a bike fit and altered my original bike and ordered my new Orbea Avant M20i. Collected recently and love it. Now enjoying 2 well fitted bikes. Awesome service from Matt and Mick.
Having just collected my bike from Langdale Lightweights I can only say what a pleasure it was to experience such a professional service . They stripped my bike and put a stunning ultegra di2 group set on and a new set of wheels. There knowledge and customer care is second to none and Daniel and Matt were excellent . The build is first class and nothing was too much trouble for the guys. I certainly will be using them for anything bike related in the future and would strongly recommend them to anyone else. Fantastic job guys thank you
184 Nottingham Rd, Nottingham NG7 7BA, UK – 0115 978 3876
Excellent allround service by Tom, polite, helpful and knowledgeable. Also saved me some money thanks to their price match scheme, honestly because of his service it was worth paying the RRP and travelling to the store!! Thanks v. Much Tom!
116 Front St, Arnold, Nottingham NG5 7EG, UK – 0115 926 9566
Great bike mechanic! and store. Thanks Wayne! for saving my punctured tire, and I’m back to commute to work safe tomorrow.
Previous review noted, but I actually thought the customer service was good. Bought an expensive Magnum bike lock from another Halfords which seized after a year. That Halfords refused to honour the "lifetime" warranty and told me to sort it out with Magnum. Thought I'd try here and they cheerfully swapped it out for me then and there.
355 Nuthall Rd, Nottingham NG8 5BU, UK – 0115 970 7330
Went here last week to buy scooters for grandchildren. The staff were so courteous and patient. Put scooters together for us in shop. Subsequently one wasn't right for child so they dismantled that and put another together for us. Given these are quite low cost items I thought the service was excellent!
Great service. Had front and rear dash cams fitted in new car. Second time I have had this service and as always amazing service and price. Big thank you to Matt who helped with the fitting. 10 out of 10.